IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT FURTHER USE THIS WEBSITE.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with Vehicle Care. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
USE OF DEMOGRAPHIC AND PROFILE DATA
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.
When you access the Site via a browser, application or other client our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
If you choose to buy on the Site, we collect information about your buying behaviour. We also collect other users' comments about you in our feedback area.
A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Vehicle Care places both permanent and temporary cookies in your computer's hard drive. Vehicle Care cookies do not contain any of your personally identifiable information.
SHARING OF PERSONAL INFORMATION
THIRD PARTY APPLICATIONS
AFFILIATED SERVICES ON OTHER SITES
Vehicle Care has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Vehicle Care provides all users with the opportunity to opt-out of receiving non- essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all Vehicle Care newsletters, please mail us at [email protected]
ADVERTISEMENTS ON VEHICLE CARE
We may use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Provision of Payment Platforms to Customers
Some services made available for booking to you include the opportunity to make payments facilitated through our service. Such payments will be made using trusted third party payment gateways.
By making a payment through Vehiclecare, you undertake that the credit or debit card details, or third party wallet login credentials that you provide are for your own credit or debit card, or wallet account, and that you have sufficient funds to make the payment for the services booked.
We reserve the right to alter prices or services or cease to list services at any time, without prior notice or warning.
The total price shown for services is inclusive of the items described for that service and may not include additional services found to be required at the time of availing your service. In such a case the service provider will discuss any change in scope with you and additional agreements or payments where required are made between you and the service provider with no involvement of Vehiclecare.
Payment options provided may differ between service providers, and services offered. In cases where cash on delivery (COD) is not available as an option, full payment must be made for through a payment option offered to you before services are provided to you.
In cases where cash on delivery (COD) is offered and selected as a payment method, full payment must be made directly to the service provider at the time of service completion.
In cases where a form of online payment is offered and selected you must complete the payment in full to successfully make the booking. Payment details provided are not stored by Vehiclecare and are encrypted by the payment provider selected to ensure security.
If you decide to cancel your appointment, you may do at any time, preferably by phone, quoting your order number.
If we accept your cancellation, no cancellation fee will be charged, however no refunds will be available.
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Frequently Asked Question
What is Vehiclecare?
We are a branded network of automobile workshops, offering standardized service experience with features such as assurance of genuine spares, highly skilled technicians, transparent pricing, manufacturer recommended procedures, service warranty and seamless customer experience using technology. Unlike other platforms we do not work on a lead generation model but own the complete experience!
How does it works?
Choose from over 150+ service and repairs based on your vehicle’s make, model and variant. If unsure what’s wrong, use our online diagnostic or simply tell us the problem.Since our prices are transparent, you know beforehand what it costs. No last minute surprises. Vehiclecare's affordable labor rates let you save upto 30% over others.Pick a date, time and location convenient to you. We work 7 days a week.Vehiclecare super skilled technician repair your car.At the end of the job, we provide you a comprehensive service report and recommendations.We bill you after the work is done and you are 100% satisfied.
Which Brands do you serve?
We servce all major brands like Maruti, Hyundai, Honda, Tata, Mahindra, Volkswagen and a lot more. For the complete list head to this
What products do you use?
We use Genuine products strictly as per OEM(Original Equipment Manufacturer) guidelines for our manufactured parts. We go through a filtering process to select the brands that are the best in quality and suitable for your car and then we let you choose the best option as per your needs.
What does the package include?
All packages on our site are accurate estimates. The cost includes all the services mentioned in the package. In addition to that it also includes all taxes & consumables that will be required. In short, the prices you see are the prices you pay and there will be no hidden charges.
How do you ensure quality?
We enable procurement of spares and consumables at our partner workshops through selected brands to ensure quality. We also have skilled technicians who are present at all our partner service centers. They ensure that quality is maintained and only original parts are used.